Privacy Policy

  1. The privacy policy sets out how Reclaim Your PPI Ltd uses and protects any information that the User gives Reclaim Your PPI Ltd when using this website. Where Reclaim Your PPI Ltd asks the User to provide certain information by which the User can be identified when using this website, then this information shall only be used in accordance with the privacy policy.
  2. Reclaim Your PPI Ltd may change this policy from time to time by updating this page.
  3. Reclaim Your PPI Ltd may collect information from the User, including but not limited to, name, job title, contact information, email address, postcode, preferences and any other information relating to customer surveys and/or offers.
  4. Reclaim Your PPI Ltd may collect the information as outlined in Clause 3 in order to understand the User’s needs and provide the User with a better service and in particular for the following reasons:
    (a) for internal record keeping; or
      (b) to use the information to improve Reclaim Your PPI Ltd ’s products and services; or
      (c) Reclaim Your PPI Ltd may periodically send promotional emails about new products, special offers or other information (which Reclaim Your PPI Ltd believe the User may find interesting) using the email address provided by the User; or
      (d) Reclaim Your PPI Ltd (or their agent) may also use the information to contact the User for market research purposes, by email, phone, fax or mail. Reclaim Your PPI Ltd may use the information to customise the website according to the User’s interests.
  5. Reclaim Your PPI Ltd are committed to ensuring that the User’s information is secure. In order to prevent unauthorised access or disclosure, Reclaim Your PPI Ltd have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online.
  6. Cookies (a small file placed on the User’s computer hard drive) help Reclaim Your PPI Ltd provide the User with a better website, by enabling Reclaim Your PPI Ltd to monitor which pages the User finds useful or not. A cookie in no way gives Reclaim Your PPI Ltd access to the User’s computer or any information about the User, other than the data the User chooses to share with Reclaim Your PPI Ltd.
  7. The User can choose to accept or decline cookies. Most web browsers automatically accept cookies, but the User can usually modify their browser setting to decline cookies if preferred. This may prevent the User from taking full advantage of the website.
  8. The User may be asked permission for a cookie to be placed on their hard drive. Where the User agrees, the file is added and the cookie helps analyse web traffic or lets the User know when they visit a particular site. Cookies allow web applications to respond to the User as an individual. The web application can tailor its operations to the User’s needs, likes and dislikes by gathering and remembering information about the User’s preferences.
  9. Reclaim Your PPI Ltd uses traffic log cookies to identify which pages are being used. This helps Reclaim Your PPI Ltd analyse data about web page traffic and improve the website in order to tailor it to customer needs. Reclaim Your PPI Ltd only use this information for statistical analysis purposes and then the data is removed from the system.
  10. Reclaim Your PPI Ltd ’s website may contain links to other websites of interest. However, once the User has used these links to leave Reclaim Your PPI Ltd ’s website, the User should note that Reclaim Your PPI Ltd do not have any control over that other website. Therefore, Reclaim Your PPI Ltd cannot be responsible for the protection and privacy of any information which the User provides whilst visiting such sites and such sites are not governed by this privacy policy. The User should exercise caution and look at the privacy policy or statement applicable to the website in question.
  11. The User may choose to restrict the collection or use of their personal information in the following ways:
    (a) whenever asked to fill in a form on the website, the User can indicate that they do not want the information to be used by anybody for direct marketing purposes; and
      (b) where the User has previously agreed to Reclaim Your PPI Ltd using their personal information for direct marketing purposes, the User may change their mind at any time by writing to or emailing info@reclaimyourppi.ltd.uk
  12. Reclaim Your PPI Ltd shall not sell, distribute or lease the User’s personal information to third parties unless they have the User’s permission or are required by law to do so. Reclaim Your PPI Ltd may use the User’s personal information to send promotional information about third parties.
  13. The User may request details of personal information which Reclaim Your PPI Ltd hold about them under the Data Protection Act 1998. A small fee may be payable. If the User would like a copy of the information held they should write to: Reclaim Your PPI Ltd, Waters Green House, Waters Green, Macclesfield, SK11 6LF
  14. In the event the User believes that any information Reclaim Your PPI Ltd is holding on them is incorrect or incomplete, they should write to Reclaim Your PPI Ltd or email info@reclaimyourppi.ltd.uk as soon as possible, at the above address. Reclaim Your PPI Ltd shall promptly correct any information found to be incorrect